Contact · 401 Post Avenue · Lyndhurst, NJ

Ring first.

A forty-slide mood deck tells us less than one phone call. Ring the front desk, tell us what’s in the box, and hang up knowing your pack, your price and your shoot date. Then go find the tape.

The front desk

Closed · back Monday 10am

(201) 945-9566

A person answers. Not a phone tree, not a “we’ll circle back.”

Mon–Fri 10am–5pm · evenings by appointment

Ring the front desk Rather write it down
Line open Mon–Fri Painted illustration of a wine-red rotary phone off the hook, its cord curled around an amber dropper bottle and an open balm jar on butter-yellow paper.
Ten minutes on this beats ten emails about “vibes.”

The switchboard

Pick your line. We’ll pick up.

Half the emails in our inbox should have been a phone call. Half the twenty-minute calls should have been a brief. Find your situation below and save us both the afternoon.

  1. If…

    Your launch is three weeks out and you have no idea which pack you need.

    In doubt? Start here.

    And you get…Pack, price and a shoot date before you hang up. Packs run $400 to $1,400; we’ll tell you which.

  2. If…

    You already know your SKU count, your vibe and the day the box ships.

    And you get…A reply within one working day: a shoot date and the pack we’d pick.

  3. If…

    Your box is already on a truck somewhere on the Turnpike.

    And you get…A text when it lands, with photos of exactly what survived the trip.

  4. If…

    You need the pack in your inbox in 72 hours, not seven days.

    And you get…The 72-hour rush edit, +$180, if the light table has room that week. We’ll say so straight.

  5. If…

    You want to stand there and watch your serum drip under the lights.

    Then… Book an evening

    And you get…A seat on shoot day at 401 Post Avenue — weekday evenings, by appointment only.

Send the brief

Answer the five lines in your own words. We read every one ourselves and reply within one working day — Friday-evening briefs get a Monday-morning answer.

Got a pack in mind? (optional — tap one)

Prefer a voice? (201) 945-9566 · or straight to frontdesk@dovellaonline.com

One invoice per project. Half holds the date; the rest when the pack lands. Card or bank transfer.

VISA AMEX ACH
Hand-drawn map of 401 Post Avenue A stylized, not-to-scale street sketch: Post Avenue runs across the middle, and a pin marks number 401, the Dovella studio, with a squiggly arrow and the note “the box goes here.” POST AVE the box goes here 401 Lyndhurst, NJ 07071 N
Not to scale. Barely to direction. Route me to 401 Post Avenue

The address on the label

401 Post Avenue. Write it in Sharpie.

Every box lands here and every serum gets its close-up here. Couriers come in the front on weekdays. People come in the evening — after a phone call, never before.

Front desk hours
Monday10am–5pm · evenings by appointment
Tuesday10am–5pm · evenings by appointment
Wednesday10am–5pm · evenings by appointment
Thursday10am–5pm · evenings by appointment
Friday10am–5pm · evenings by appointment
SaturdayTodayTodayClosed — the box can wait till Monday
SundayClosed
Call before you come
  • Couriers

    Mon–Fri, 10am–5pm. Someone signs. Nothing gets left baking on the stoop.

  • Hand drop-offs

    Evenings by appointment. Ring (201) 945-9566 first — the light table doesn’t do walk-ins.

  • Cold-chain

    Anything that needs the fridge gets a call before it ships, so we’re at the door when it lands.

  • Returns

    Tuck in a prepaid label and unopened units ship home within two days of delivery.

Ring first(201) 945-9566